FAQ's

• What sizes do you offer?

We offer a wide range of sizes to ensure that every woman can find the perfect fit. Please refer to our size guide for detailed measurements.

• What is your return policy?

We want you to love your purchase! If you're not completely satisfied, you can return unworn items within 30 days for a full refund or exchange.

• Do you offer international shipping?

Yes, we ship internationally! Check our shipping policy for more details on delivery times and costs.

• How can I care for my dress?

To maintain the quality of your dress, please follow the care instructions on the label. In general, we recommend gentle washing and avoiding harsh chemicals.

• Can I track my order?

Absolutely! Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment's progress.

 

Contact Information

Trade Name: The Dress Palour

Support: 24/7

Business Days and Hours: Closed Monday
10:00 AM to 6:00 PM, Tue, Wed, Fri & Sat
11: 00 AM to 6:00 PM, Thursday
11: 00 AM to 5:00 PM, Sunday

Phone: +1 (509) 224-2685

Email: support@thedressparlour.shop

Physical Address: Unit 5/605 Hume Hwy, Casula NSW 2170, Australia