Refund and Return Policy

Return and Refund Policy for thedressparlour

At thedressparlour, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a straightforward return and refund process. Please read the details below:

1. Returns

  • Eligibility: You may return items within [30] days of receiving your order. Items must be in their original condition, unused, and in the original packaging.

2. Return Process

To initiate a return, please follow these steps:

  1. Contact Us: support@thedressparlour.shop
  2. Pack Your Items: Securely pack the items in their original packaging. Include all accessories, manuals, and any promotional items.
  3. Shipping Label: We will provide you with a return shipping label.
  4. Ship the Package: Send the package to the address we provide in the return authorization.

3. Refunds

  • Processing Time: Once we receive your returned item, we will inspect it and process your refund within [30] days. Refunds will be issued to the original payment method.
  • Shipping Costs: Shipping Cost is free

4. Exchanges

We Dont  Exchange any product

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us support@thedressparlour.shop We will arrange for a replacement or refund as applicable.

6. Contact Us

For any questions or concerns regarding our Return and Refund Policy, please contact us:support@thedressparlour.shop

How can Buyers Return Your Product ?

. In store

. By mail 

Select the product condition  that you accept for returns.

. New 

What is refund fee ?

. No refund fee

The product Return in the?

In box

We offer a 30-day return window for returns. If you're not completely satisfied with your purchase, you may return the item within 30 days of receiving it. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was delivered. Only new and unused items are accepted for return.

Contact Information

Trade Name: The Dress Palour

Support: 24/7

Business Days and Hours:

Monday
  • Closed
Tuesday
  • 10 am–5 pm
Wednesday
  • 10 am–5 pm
Thursday
  • 10 am–5 pm
Friday
  • 10 am–5 pm
Saturday
  • 10 am–4 pm
Sunday
  • 10 am–3 pm

Phone: +1 (509) 224-2685

Email: support@thedressparlour.shop

Physical Address: Unit 5/605 Hume Hwy, Casula NSW 2170, Australia